ABOUT US
Son Casa Mallorca is a real estate agency located in the trendy Santa Catalina neighborhood, which is in the heart of Palma de Mallorca.
We are a small team who are practical, we like to set specific goals and achieve them. We are all in the same boat and we put our skills and expertise on the table and at the disposal of the whole team. We believe that goals are achieved faster and better when everyone takes care of their own work while helping others.
WHAT WE EXPECT
If you want to work with us, it is important that you are a proactive person who is willing to grow and get involved in a short period of time. SON CASA MALLORCA SL is not a traditional workplace, here everyone is involved and can contribute new ideas. We are looking for people who are dynamic and at the same time focused on concrete results.
NICE TO HAVE
Anyone can apply for a job at SON CASA MALLORCA SL and we will carefully review all CVs. The “Nice to Have” lists are not required for employment but represent skills/characteristics that add a plus to the application. Our Nice to Have are – previous experience in the construction and property sector; knowledge of the island of Mallorca.
WHAT CAN YOU EXPECT?
At SON CASA MALLORCA you will find a positive environment focused on the professional development of each individual in the team; an environment that is creative and at the same time requires a high level of organizational skills and time management. At SON CASA MALLORCA you will have the opportunity to complement your skills and achieve your personal goals.
Customer Service Specialist (m/w)
We are looking for a person to join our Inside Sales team as a Costumer Service Specialist. The person we are looking for has communication skills, customer management experience and is looking for responsibility to make a significant contribution to the growth of our project.
What should you bring:
- German or English as native language (written and oral).
- Good knowledge of the Spanish language
- Reliable, organized and able to do your work independently
- Communicative and team oriented
- Weekly reporting
What we offer:
- A large part of the internship is dedicated to training and coaching to develop your skills
- The security of a long-term job plan: Every person we hire grows with us and the goal of every hire is a permanent position
- Good working atmosphere: a positive environment is important, because only people in a good mood can inspire others. The interaction between the whole team is friendly and familiar, we all go in the same direction and motivate each other to do our best and grow personally.
- Good pay and career opportunities: Our employees share in the success of our company. We will continue to grow and expand in the coming years. We therefore need new employees to develop as experts and/or managers.
- Your work will be remunerated with 500.00 euros per month and the sales commission generated.
Requirements:
- Decisive, resourceful, and ready to work.
- Computer literate and intermediate in the use of computers and software (Microsoft, Google, social media).
- Willingness to learn and learn quickly
- Ability to follow existing processes
- Previous customer service experience
- Strong communication skills and a keen sense of precision
- Calm, decisive, and pleasant voice
Nice to have
- Knowledge of the real estate industry
- Knowledge in the use of a CRM
Office Manager (m/w)/Inside Sales
Do you want to become part of our dynamic customer service team? We are looking for a passionate individual who wholeheartedly cares for our customers and ensures their satisfaction!
Responsibilities:
- Customer support and consultation via phone, email, and chat
- Resolution of customer concerns and problems in a professional and friendly manner
- Ensuring high customer satisfaction through effective communication and problem-solving
- Documentation of customer inquiries and feedback
- Assistance in identifying improvement potentials in our customer service processes
Your skills and talents:
- Experience in the business field and relevant education in business or a related area
- Excellent communication skills, both written and verbal
- Empathy and the ability to understand and respond compassionately to customer concerns
- Patience in resolving customer problems and complaints.
- Efficient problem-solving skills to address customer inquiries promptly
- Team collaboration skills to work with other departments in resolving customer queries
- Flexibility to adapt to changing customer requirements and needs
- Time management skills to handle inquiries within acceptable time frames
- Friendly demeanor and the willingness to provide customers with excellent service
- Language skills: English; knowledge of Spanish would be advantageous
What we offer:
- Fixed salary and bonus
- Dynamic and innovative start-up team in the real estate industry
- Variety of development opportunities
- A challenging, dynamic, and exciting work environment
Apply now!
Introduce yourself directly via WhatsApp: +34 629 402 812 or send us an email